FAROUQ OLAYIWOLA BASHORUN

Diagnosed and resolved a wide range of technical issues for users via phone, email, and chat, enhancing operational continuity and user productivity.

Managed customer inquiries and expectations effectively, delivering timely updates and fostering positive client relationships.

Successfully escalated and tracked complex technical problems to resolution, minimizing downtime and ensuring comprehensive support.

Maintained meticulous records of all customer interactions, issues, and resolutions within designated CRM software, improving data accuracy and support efficiency.

Streamlined day-to-day company operations, enhancing efficiency and ensuring seamless execution of business processes.

Orchestrated the timely coordination of new leases, renewals, expirations, and terminations, optimizing portfolio management and revenue cycles.

Ensured 100% accuracy and compliance by meticulously reviewing and approving lease abstracts against established terms and regulations.

Facilitated critical collaboration among architects, construction managers, surveyors, and city planners throughout project design and construction phases, ensuring cohesive project execution.

Elevated client confidence and satisfaction through proactive communication and effective resolution of concerns, strengthening stakeholder relationships.

Managed intricate project timelines and monitored critical development cycle dates, ensuring projects remained on schedule and within strategic objectives.

Conducted in-depth client consultations to accurately identify property requirements, leading to tailored recommendations and increased client satisfaction.

Prepared and managed essential real estate documentation, including representation contracts, purchase agreements, closing statements, deeds, and leases, ensuring legal compliance and smooth transactions.

Coordinated and meticulously oversaw property closings, including document signing and fund disbursement, ensuring efficient and error-free completion of transactions.

Successfully mediated negotiations between the company and customers, achieving mutually beneficial agreements and strengthening client relationships.

Assisted in the maintenance and installation of diverse electrical units, ensuring operational efficiency and adherence to safety protocols.

Executed fault detection procedures following established industry standards, contributing to the reliability and safety of electrical systems.

Prepared and presented detailed blueprints to project engineers, facilitating discussions on necessary amendments and contributing to design optimization.